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Use Case Guide

Multi Inbox Auto Triage Operations Workflow Guide

Step-by-step operations workflow for using Multi Inbox Auto Triage in Webtility to standardize utility tasks.

Scenario

Operations teams lose response time when multiple inboxes mix critical incidents, billing questions, and low-value email noise. This use case shows how operations and support teams can run Multi Inbox Auto Triage in a repeatable workflow.

Workflow Steps

  1. Collect raw input, define success criteria, and document the context before running the tool.
  2. Paste email export CSV with sender, subject, and message fields.
  3. Set VIP domains to increase priority for important senders.
  4. Copy triaged CSV output for routing and follow-up.
  5. Attach output to tickets, docs, or PRs so the procedure can be reused by the team.

Expected Outcomes

  • Stabilize incident response quality with repeatable handling steps.
  • Reduce manual variance and increase consistency in recurring tasks.
  • Improve cross-team handoffs with clearer input, output, and review standards.

Run the tool now

Open Multi Inbox Auto Triage in your browser and apply this workflow immediately with no installation.